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  First and Foremost

FirstAssist Services is the new name in the provision of business to business Health and Wellbeing Solutions. As an established player within the healthcare and assistance markets, having previously been part of Royal & Sun Alliance, FirstAssist provides a unique range of responsive, innovative and value for money products for Corporates, SME's, Banks, Insurers and Affinity organisations.

FirstAssist is the new generation Health and Wellbeing provider, delivering care and advice solutions to both individuals and organisations. We have combined the best of a business that has proven its pedigree, with new, innovative thinking in tackling the problems of health and wellbeing and their impact on commerce.

The company is 90% owned by Barclays Private Equity with debt finance provided by Bank of Scotland Corporate Banking and Lloyds TSB.

FirstAssist provides a range of risk managed solutions in the healthcare, wellbeing, business protection and advice markets. The range of services include:

Assistance

  • International Assistance
  • Legal Advice and Information
  • Health & Wellbeing Advice
  • Business Support Services
  • Call Centre Services

    Provision
  • Rehabilitation Services
  • Sickness/Absence Management
  • Counselling
  • Physiotherapy

    Products and services provided by FirstAssist Services Limited are not regulated by the Financial Services Authority.

    Company History
    FirstAssist was originally formed in March 1998, combining the operations of three specialist companies; The Legal Protection Group (LPG), International Assistance Services (IAS) and The CareAssist Group (CAG). These companies had previously been integrated after the merger of Sun Alliance and the Royal in 1996 and had been providing a range of legal expenses products and assistance services since 1977.

    The Healthcare business of FirstAssist was formed in 1997 under Royal & Sun Alliance and rapidly grew to become one of the market leaders in the provision of health and wellbeing products and services. The business has grown strongly to a total income of around £300m in 2002.

    FirstAssist has offices in Purley and Hinckley and employs over 500 staff, including experts in medicine, law, counselling. FirstAssist is committed to providing a first class service to its clients and our customers.

    FirstAssist has Investors in People status and holds the ISO 9001:2000 accreditation in many areas of its business.

    We recognise that success is derived from a company culture that values its people and their ideas and, at all times, we look to build on our core values of Truth, Trust and Teamwork. All of our relationships, be it with our staff, partners or customers, are governed by our commitment to maintaining the highest standards of integrity.

    Registered Office information
    FirstAssist Services Limited. Registered in England and Wales No. 01404718.
    Registered Office;
    32 High Street, Purley, Surrey CR8 2PP

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